Privacy Policy

PRIVACY POLICY

Last Updated: June 18, 2026

1. Introduction

The Studio A4 ("Studio A4," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, purchase classes, memberships, products, or services, or otherwise interact with our business.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

2. Information We Collect

We may collect the following categories of information:

Information You Provide Directly:

  • Name, email address, mailing address, and phone number
  • Account login and profile details
  • Payment and billing information (processed securely through our third-party payment processors; we do not store full card numbers)
  • Class, membership, and appointment bookings
  • Health, fitness, or wellness information you choose to share (for example, injuries or conditions relevant to participating safely in Pilates or recovery services)
  • Communications you send us, including text messages, emails, and form submissions

Information Collected Automatically

  • Device and browser type, IP address, and general location
  • Pages viewed, links clicked, and time spent on our website
  • Cookies and similar tracking technologies

Information from Third Parties

  • Booking, scheduling, and communication platforms
  • Payment processors
  • Social media platforms when you interact with us

3. How We Use Your Information

  • We use your information to:
  • Provide, schedule, and manage classes, memberships, appointments, and purchases
  • Process payments and send receipts, invoices, and billing notices
  • Communicate with you regarding bookings, account updates, waitlists, and customer service
  • Send appointment reminders, confirmations, and customer service text messages
  • Send marketing and promotional communications where permitted by law and with your consent where required
  • Personalize your experience and improve our services
  • Maintain the safety and security of our studio and clients
  • Comply with legal obligations and enforce our Terms and Conditions

4. How We Share Your Information

We may share your information with:

  • Service providers who perform functions on our behalf, including payment processing, scheduling, studio management software, email service providers, text messaging platforms, and analytics providers
  • Professional advisors such as accountants, attorneys, and consultants where reasonably necessary
  • Government authorities, courts, or law enforcement agencies when required by law or to protect the rights, property, or safety of Studio A4, our clients, or others
  • Parties involved in a merger, acquisition, financing, or sale of assets

We do not sell your personal information.

5. SMS / Text Messaging Terms & Mobile Information

If you provide your mobile phone number and opt in, Studio A4 may send you text messages (SMS/MMS), including appointment reminders, booking confirmations, account notifications, customer service communications, and promotional offers.

By opting in, you agree to the following:

Consent: You consent to receive text messages at the mobile number you provide. Consent is not a condition of purchasing any goods or services.
Message Frequency: Message frequency varies based on your interactions with us.
Rates: Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out: You may opt out at any time by replying STOP to any message. You will receive a confirmation message and no further texts unless you opt back in.
Help: For assistance, reply HELP or contact us at [email protected]
Carriers: Mobile carriers are not liable for delayed or undelivered messages.

No Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely to the extent necessary to provide messaging services requested by you. Text messaging opt-in data and consent information will not be shared with third parties for marketing purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate the website, remember your preferences, analyze traffic, and improve your experience. You may manage cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us at [[email protected]](mailto:[email protected]). We will respond in accordance with applicable law.

You may unsubscribe from marketing emails using the unsubscribe link included in those communications and opt out of text messages by replying STOP.

10. Children's Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information to us, please contact us so that we may remove it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The Last Updated date at the top of this page reflects the most recent revision. Your continued use of our website or services following any changes constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

The Studio A4

Sandy Springs, Georgia

Email: [[email protected]](mailto:[email protected])

Website: thestudioa4.com